Questions and Answers
We have tried to answer as many questions or concerns you may have when you consider purchasing from Boyd Blue online.
We appreciate that this does not cover all possibilities, and if you have any other questions or something you'd like to clarify please email or call us;
ph: 07 5549 0722
Boyd Blue Pty Ltd Head Office & Warehouse, Postal Address: PO Box 647, Ormeau, QLD 4208
Physical address: 15 Blanck Street, Ormeau, QLD 4208 (no postage to this address please)
WHO ARE BOYD BLUE?
Boyd Blue are Australia’s leading wholesale supplier of luxury eclectic, handmade, artisan collections of designer furniture, lighting, home decor and textiles exclusive to the design industry.
We are passionate about providing designers with quality interior and exterior design products that fulfil functional needs. Please visit the About Us page to find out more about Boyd Blue.
WHERE ARE BOYD BLUE BASED?
We are an Australian company with our Head Office and Warehouse in Ormeau, Queensland between Brisbane and The Gold Coast. We have trade showrooms in Brisbane, Gold Coast, Sydney and Melbourne, as well as representation in Auckland, New Zealand. We service Australia and New Zealand wide and we also supply to overseas markets.
WHERE ARE ARTISAN PRODUCTS FROM?
With an ever-growing portfolio, we source our ranges from all over the world including; Australia, Paris, Italy, Belgium, Greece, Turkey, India, Indonesia and The Philippines.
We attend tradeshows in Europe, The United States and Asia to ensure that we are in touch with the global offering.
I'M AN INTERIOR DESIGNER / TRADE PROFESSIONAL HOW DO I ACCESS A WHOLESALE PRICE LIST?
To access a Wholesale Prices you will need to be logged in as a client. To register as a Boyd Blue client, please complete the registration form to apply.
I'M NOT AN INTERIOR DESIGNER, WHERE CAN I BUY YOUR PRODUCT?
Our products are exclusive to the design industry. To purchase our products, you will need to go through an interior designer, architect or other trade professional who is eligible to register as a Boyd Blue client. Please contact your nearest showroom for details of recommend interior designers. Alternativey, you may visit our Boyd Outlet and Boyd Boutique on the Gold Coast. Click here to read more.
What payment methods can be used to purchase from Boyd Blue online?
You can pay by Visa Card or Master Card.
Is it safe to use credit cards through this online WEBSITE?
Our online shopping cart is completely secure. It is safe to use your credit card through our highly secure payment portal.
When will my order be received?
It can take approximately 1-3 weeks for in-stock items to be delivered. Delivery will depend upon the actual order itself, as well as the specific requirements of your order. If you require items quickly, please contact us to arrange the earliest possible delivery date. Delivery of special orders such as non-catalogue items will need to be discussed with your Sales Consultant.
WHAT IS YOUR RETURNS POLICY?
Please visit our Terms & Conditions of Use page to view our returns policy.